Zeenert Organics | terms of service

terms of service

last updated: march 14, 2026

welcome to Zeenert Organics. by accessing our website or purchasing our products, you agree to be bound by these terms of service. please read them carefully as they contain important information about your rights and obligations.

1. acceptance of terms

by using the Zeenert Organics website, you acknowledge that you have read, understood, and agree to be bound by these terms of service. if you do not agree to these terms, please do not use our website or purchase our products.

we reserve the right to modify these terms at any time. changes will be effective immediately upon posting. your continued use of our site constitutes acceptance of the modified terms.

2. eligibility

by placing an order with Zeenert Organics, you represent and warrant that:

  • you are at least 18 years of age
  • you have the legal capacity to enter into binding contracts
  • all information you provide is accurate and complete
  • you are using our products for personal, non-commercial use unless otherwise authorized

our products are not intended for persons under 18. if you are under 18, please use our site only with involvement of a parent or guardian.

3. product information

Zeenert Organics offers raw botanicals, aphrodisiac elixirs, and natural products for skin, hair, and body enhancement. we strive to provide accurate descriptions and images, but we cannot guarantee that your monitor's display of colors or textures will be accurate.

natural variations: our products are raw and unrefined. you may experience natural variations in color, texture, and aroma. these are not defects but characteristics of authentic, unprocessed ingredients.

not medical advice: our products are not intended to diagnose, treat, cure, or prevent any disease. always consult with a healthcare provider before using new products, especially if you are pregnant, nursing, or have medical conditions.

4. ordering and payment

pricing

all prices are listed in Nigerian Naira (₦) and are subject to change without notice. we reserve the right to correct any pricing errors before accepting your order.

payment methods

we accept bank transfers, credit/debit cards, and popular Nigerian payment platforms. for international orders, we process payments via secure bank transfer or PayPal.

order acceptance

we reserve the right to refuse or cancel any order for any reason, including but not limited to: product availability, errors in descriptions or prices, or suspected fraud.

secure transactions: your payment information is encrypted and processed securely. we never store your full payment details.

5. shipping and delivery

within nigeria:

  • lagos: 1-2 business days
  • other cities: 2-4 business days

international shipping: available upon request. delivery times vary by location. you are responsible for any customs duties or taxes.

risk of loss passes to you upon delivery. please inspect your package immediately and report any damage within 48 hours.

6. returns and refunds

due to the natural and perishable nature of our products, we do not accept returns or exchanges unless the item arrives damaged or defective.

damaged or incorrect orders

if your order arrives damaged or incorrect, please contact us within 48 hours of delivery with:

  • your order number
  • photos of the damaged product and packaging
  • description of the issue

we will review and provide instructions for replacement or refund.

claims made after 48 hours may not be eligible for replacement.

7. disclaimer of warranties

our products are provided "as is" and "as available" without any warranties, either express or implied. to the fullest extent permitted by law, Zeenert Organics disclaims all warranties, including but not limited to:

  • implied warranties of merchantability
  • fitness for a particular purpose
  • non-infringement

we do not warrant that:

  • our products will meet your expectations
  • our website will be uninterrupted or error-free
  • any defects will be corrected

8. limitation of liability

to the maximum extent permitted by law, Zeenert Organics shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

  • your use or inability to use our products
  • any transactions conducted through our site
  • any errors or omissions in product descriptions

our total liability to you for any claim shall not exceed the amount you paid for the product giving rise to the claim.

9. intellectual property

all content on our website, including but not limited to logos, text, images, and product descriptions, is the property of Zeenert Organics and protected by copyright laws. you may not reproduce, distribute, or create derivative works without our written permission.

"Zeenert Organics," "Curator of Nature's Secrets," and the tooth emoji 🦷 are our trademarks.

10. governing law

these terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Lagos, Nigeria.

11. contact us

if you have any questions about these terms of service, please contact us:

phone / whatsapp: 0706 806 1304 | 0706 142 0515

website: zeenertorganics.com

location: Lagos, Nigeria

email: legal@zeenertorganics.com

need assistance?

0706 806 1304 | 0706 142 0515
zeenertorganics.com
Lagos, Nigeria